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Software Implementation And Customer Education Specialist
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- Alpine Software, founded in 1994 and based in Pittsford, NY, develops and sells leading SaaS products to fire departments, serving over 700 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking.
- Note: We are open to both in-person, hybrid, or remote candidates.
- As an Implementation Specialist, you will play a crucial role in the successful implementation and onboarding of customers onto our fire records management and dispatch software.
- As a Customer Education Specialist, you will build product education materials from scratch or dramatically expand upon existing documentation.
- This is an exciting opportunity to build out an internal and external facing learning management system for a high growth software company.
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