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SOC Analyst I
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- We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition.
- MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry,www.
- Tailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictable
- The service desk analyst is responsible for reactive customer request management.
- Provides basic support and troubleshooting such as password resets, printer configurations, ticketing routing, and escalation.
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