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Shift Supervisor, Magnolia House Womens Shelter
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Full-time
- Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to.
- Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
- Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance.
- Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner.
- Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc.
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