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Shift Lead - Downtown Disney
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Part-time
- Shift Lead - Downtown Disney $16.80 + $9.14 average tips per hour !
- This role largely runs the FOH, allowing other leaders to complete additional operational tasks in the BOH. Ensures the daily / hourly checklists of the shop are completed, allowing the AGM and GM to focus on additional operational necessities of the shop.
- Shift Leads constantly interact with guests while they wait in line, when they enter the shop, when getting their ice cream, at the registers and when they exit the premises.
- Audit invoice and put away orders of ice cream in the walk-in freezer.
- Tasting/sampling a scoop of ice cream daily (including, when possible, different flavors of ice cream, including flavors that might not be the Team Member’s personal preference), in order to be able to better communicate to customers why they might enjoy each flavor.
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