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Shift Lead
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- The Restaurant Shift Leader contributes to the success of McAlister's Corporation through assisting in the daily operations of the restaurant.
- The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General Manager and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members.
- Shift Leader is also responsible for handling issues with team members, food suppliers and guest directly, then escalates them to the General Manager/Assistant Manager when necessary.
- Manages both FOH and BOH shift responsibilities to include scheduling of staff to minimize overtime and achieve daily labor controls and cost as assigned by management.
- Opening and closing of restaurant in the absence of upper management.
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