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Service Writer
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- Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires.
- We are the premier multi-shop franchisee in the Rocky Mountain Region.
- The Service Writer serves as the central point-of-contact for all automotive service and repair matters.
- The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike.
- Acting as a trusted adviser, the Service Writer ensures that the proposed service/repair solution appropriately matches the service/repair requirement.
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