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Service Writer
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Full-time
- Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
- The ideal Service Adviser has an unrestricted driver's license, clean driving record, a strong mechanical aptitude, a minimum of one year of dealer-level or large facility experience, post secondary automotive training, certified by the National Institute for Automotive Service Excellence (or is willing to obtain certification), and has a strong technical and customer service performance record.
- Promotes a 'white-glove' environment to showcase the repair facility
- One year experience in a dealership or large facility repair organization
- Established in 1922, Matheny Motor Truck Company is a family owned business with deep roots in commercial transportation products.
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