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Service Valet
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- Optima Dealer Services Inc is dedicated to delivering the finest consulting services and staff management to our valued clients in the Auto Industry field to help them strive for their business goals and achieve excellence in customer Service.
- Role Purpose: The Service Valet works with the service department moving vehicles around the dealership lot and retrieving vehicles for guests when Service is completed and strives to provide a 5-Star Treatment with a friendly, polite, and upbeat attitude.
- When delivering the vehicle to a Guest at the Pickup area: Park at the Pickup Lane then head over to the Pickup Station to announce the vehicle is ready for Pickup (make to remove any tags, and paper floor mats before the Guest gets in the vehicle).
- When the Guest arrives, all Service Valets Provide all Guests with a 5-Star Experience by greeting all Guests with a smile, positive body language, and professionalism.
- Kindly open the vehicle door and thank every single Guest for coming to Jaguar Land Rover: "Thank you for coming to Jaguar Land Rover!
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