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Service Parts Representative
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- As a Parts Representative at Everidge you will interact with customers to provide information in response to inquiries about parts and service and to handle and resolve complaints.
- Searches company records under ZIP code, name, account number, etc., using CRT, computer printout, or requisition information from factory.
- Has knowledge of product line, prices, delivery time, drop ship items, and similar data, as required.
- Prepares and forwards preliminary paperwork to returns and replacements on problem orders.
- Participates with vendor quality and initial parts failure testing.
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