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Service Manager
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Full-time
- The Service Manager will efficiently coordinate, schedule, and manage Service Technician’s time, while maintaining the work order process.
- Coach, mentor, and communicate job expectations to service department team members.
- Review and process all repair work orders for accuracy and completeness concerning parts, materials, labor, and approve the release of equipment for delivery to the customer.
- Responsible for facilitating proper annual employee reviews, 1:1 meetings and quarterly Career Path Level (CPL) meetings.
- Effectively utilize company provided tools, i.e. Work Order Scheduler, Ewalk, Precise, DTAC, Service Advisor, Service Advisor Remote etc.
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