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Service Manager - AG
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- Ensures equipment under repair is in a zero-energy state before servicing (Lock out Tag Out).
- Handles chemicals in accordance with the Safety Data Sheet (SDS).
- Operates cranes within manufactures guidelines, understands the crane's lifting capacity.
- Coaches and advises Service Writer, and Field Service Techs, where applicable and as needed, to ensure positive employee and customer relations, customer care consistent with brand promise, adherence to the work order process, repair quality control issues.
- Ensures warranty, service policy, and goodwill, is addressed and processed within company guidelines.
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