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Service Express Agent
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Full-time
- Maintain complete knowledge ofGuest functions taking place, including guest names, location of eventsAll resort facilities/services/hours of operation;Entertainment/special events scheduled in resort;Requires sitting in a confined space for long periods of time to continuously perform essential functions.
- Act as dispatcher for security, guest services and property operations associates.
- Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.
- Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.
- Initiate emergency response as necessary and legibly document pertinent details.
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