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Service Engineer
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Full-time
- The Service Engineer plays a crucial part of supporting Barletta’s relentless pursuit of excellence in producing best-in-class boats by providing exceptional technical support and guidance across multiple departments, functions, and customers related to the quality, innovation, and service of our pontoon boats.
- This position reports to the VP, Operations with matrixed reporting to VP, Customer Experience.
- Working collaboratively with internal teams (Design, Engineering, Production / Manufacturing, etc.)
- Develop a cadence to g enerate reports and share insights to improve overall product quality and customer satisfaction.
- Participate in weekly customer service Advisor/Factory Service meetings to provide technical expertise and troubleshooting/best practices to teams
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