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Service Desk Technician
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$51,400 - $97,700 a year
Full-time
- What is a Service Desk Technician?
- The Service Desk Technician responds to technology related incidents and requests through the ITSM (Information Technology Service Management) ticketing platform.
- What does a Service Desk Technician do?
- Deploys, supports, and troubleshoots for PC, mobile and office technologies, including but not limited to iOS, Android, desktop, laptop, peripherals, VDI (Virtual Desktop Infrastructure), and printers
- Takes responsibility for personal learning, development, and time management, setting achievable and meaningful work jobs and managing personal targets
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