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Service Desk (JR)
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- Service Desk, Richmond, VA
- The Enterprise Service Desk serves as the nucleus of DeCA's IT infrastructure support operations.
- Information Technology (IT) support originates through the utilization of automated enterprise services call tree and the Ticket application service management suite.
- Provide Service Desk support (Tier 1).
- Ticketing System Experience (e.g. BMC Remedy/ServiceNow/SolarWinds/Ivanti)
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