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Service Desk Associate - Tier 1 (Remote)
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Full-time
Remote
- At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support.
- From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people.
- We’re looking for a service desk associate who shares our commitment to leveraging technology to make a real impact in the world – a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
- Provide client support and technical issue resolution via email, phone, web
- Document all incidents and problems in Ivanti Service Management System.
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