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Service Desk Analyst
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Full-time
- Over the last four decades we have grown from a family-owned sheet metal contractor to a partner led full-service mechanical construction, design and maintenance provider playing a significant role in the Seattle-area construction industry.
- The Service Desk Analyst provides end user support for hardware and software systems for both a corporate and remote workforce.
- The purpose of the Service Desk Analyst role is to deliver crucial technical support and assistance across a variety of systems, encompassing PCs, mobile devices, and diverse company applications.
- 1-3 years Experience providing technical support to end users, emphasizing hardware/software, mobile device management, and overall IT systems.
- Understanding in core Microsoft technologies, such as Active Directory, DNS, DHCP, and Windows Server, crucial for troubleshooting within modern IT departments operating in hybrid Azure/on-premise environments.
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