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Service Delivery ManagerUser Support
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Full-time
- The Leidos DES (Defense Enclave Services) team is supporting an extensive digital modernization program critical to DISA and Fourth Estate Agencies and Leidos is seeking a Service Delivery Manager - User Support to work at Ft. Meade, MD.
- The Defense Enclave Services contract will unify the DOD Fourth Estate Defense Agencies and Field Activities’ common use information technology systems, personnel, functions, and program elements under the direction of DISA’s Fourth Estate Network Optimization program office.
- Must hold an active Secret security clearance and be eligible for a Top-Secret clearance.
- Serve as the User Support Service Delivery Manager responsible for the delivery of end user services and support /incident activities for three teams: Desktop, Imaging, and Release & deployment (Mi crosoft Customer Engagement Methodology ( MCEM ) , Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune
- Complete activities to support system integration, system evaluation and analysis, site surveys, verification and validation, cost and risk, and supportability.
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