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Service Consultant / Customer Advisor
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Full-time
- 6008 - Brooklyn Park - 6900 Lakeland Ave, Brooklyn Park, Minnesota, 55428 CarMax, the way your career should be!
- Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
- Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
- Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
- Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
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