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Service Center Operations Manager
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- Service Excellence Champion: Implement industry best practices (ITSM) to optimize service delivery.
- Technology Expertise: Maintain the health and security of our customers IT infrastructure, ensuring reliable and secure system operation.
- Bachelor's degree in MIS, Computer Science, or relevant field (equivalent experience may be considered; 6 years total).
- In-depth understanding of ITSM best practices (ITIL v4 Foundation Certification a plus).
- Experience working with ticketing systems (Remedy, Jira, ServiceNow, etc
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