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Service Advisor / Writer
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- Assist technician to determine correct part numbers on repair orders and assist the parts department with picking and posting of parts used.
- Handle customer complaints reasonably, showing empathy and a positive attitude.
- Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Experience with Point-of-Sale and parts & service management computer software or the ability to quickly learn.
- Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
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