ServiceNow

Whether you're an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.. As Sr Technical Inbound Product Manager for the Design Systems team, you will be a key contributor to the evolution of the design system for our business lines and our customers.. Continually define and groom epic and story product roadmap with 3-4 release horizon. Engage stakeholders on necessary inputs for product strategy & roadmap, get buy-in, manage communications, expectations, and dependencies. Create documentation to enable Outbound PM, Support and Docs team

senior technical product manager

Job Description Company Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow. We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere. To sustain our explosive growth, we are looking for drivers-people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out. Team Come join the Design System team, within the Platform UX Foundations organization, and work with a talented group of PMs, developers, designers, and researchers. We create web experience capabilities on the Now Platform for developers of all levels and ServiceNow lines of business to quickly build and configure modern applications that unlock meaningful value for their organizations. Role As Sr Technical Inbound Product Manager for the Design Systems team, you will be a key contributor to the evolution of the design system for our business lines and our customers. This position will involve elevating to best-in-class design and UX principles across our products, while ensuring we all live up to accessibility standards. You will be working across multiple areas within the design system, including theming, components, and low-code component building. You will work closely with internal teams as well as customers to increase adoption and value of the design system and our products. This role is extraordinarily collaborative, working with product managers, engineers, designers, researchers, and customers. What you get to do in this role: Product Strategy and Planning: Drive a strategy and roadmap to simplify how developers consistently employ and optimize shared platform components, capabilities and workflow patterns to deliver the best possible work experience to the users of the applications they develop Collaborate with Customers, Researchers, and Designers on developing and testing innovative product ideas Validate and refine product designs/early product offerings through Design Partner Program, Product Advisory Council and with other customers directly Stay informed of the latest design systems thinking, engaging with the wider community, and bringing valuable findings back to the organization Own product feature-based competitive analysis Drive the analytics strategy for your area, using them to make data-driven decisions Continually define and groom epic and story product roadmap with 3-4 release horizon Engage stakeholders on necessary inputs for product strategy & roadmap, get buy-in, manage communications, expectations, and dependencies Requirements Prioritization and Release Management: Gather, prioritize and define requirements (while actively grooming backlog) into executable epics and user stories for engineering Establish and maintain relationships with the other BUs to evaluate and manage cross-BU dependencies (both from and to the BU and for features and mandates) Create product/feature plans for each release, including acceptance criteria, use cases, success metrics, etc. Collaborate with engineering team on release mgmt.: understand status, risks, dependencies and help address risks and resolve issues Enablement Lead internal and external enablement efforts for the design system Proactively come up with creative ways to keep internal teams engaging and working with the design system Create documentation to enable Outbound PM, Support and Docs team Customer Insights Define key product success metrics and ensure they are instrumented & reviewed Understand how customers are using the product, gains & pains, reasons for low usage Know top 3-5 customers intimately, their specific use cases, gains & pains <img src="https://www.jobg8.com/Tracking.aspx?dAABh5x7GpDqIPL4pmudtwr" width="0" height="0" />

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