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Senior Tech Operations Specialist - Junction
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- The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.
- We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar space and everything in between.
- By effectively collaborating on the Service Desk and Training Operations team, the Senior Tech Operations Specialist will support and teach the cutting-edge technology that supports some of our nation's fundamental defense services?
- Understanding of TCP-IP including the OSI Model, Network Routing and Subnetting in classrooms, briefings, as well as one-on-one support calls and correspondence
- Verbal and writing skills to document the customer's issues, provide verbal and written responses to customer issues, provide step by step instructions and potential solutions and assistance to Federal employees, contractors and members of the U.S. Armed Forces
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