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Senior Success Manager - Slack (Portfolio Excellence Team)
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- We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
- Scaling the coverage model through technology, experimentation, and innovative Customer Success practices
- Part consultant, project manager, coach and product specialist, our Slack Success Managers are continually focused on helping our customers improve their team communication and be successful with Slack.
- Guide and coach customers with proactive customer success processes
- Collaborate cross-functionally within Customer Success, Sales and Product to ensure customer success with special emphasis on adoption, value, and renewals
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