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Senior Service Specialist
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Full-time
- Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
- Work independently on production assignments, often at a satellite copy center without direct supervision
- Have direct involvement and handle complications, client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situations
- Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
- Sort, distribute and meter US mail with knowledge of current postal rates
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