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Senior Service Engineer
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$105,000 a year
Full-time
- Senior Service Engineer is responsible, as a technical liaison with customers, for performing technical services and support on the PBS bioreactor product as well as resolving any technical issues that may occur on the PBS bioreactor based on solid understanding of its design and components.
- Perform scheduled on-site services such as IQ/OQ, system installation, and preventative maintenance (PM) on PBS bioreactors in the field reliably, in a timely manner, and with proper documentation.
- Troubleshoot and resolve in-depth PBS bioreactor hardware/ software-related issues/ questions in the field via calls, e-mails, and on-site visits in a professional manner.
- Issues that are beyond the level of expertise by a Service Engineer I or II may be elevated to this person.
- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or related technical field with 5+ years of work experience at electromechanical equipment manufacturer(s).
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