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Senior Service Delivery Specialist
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Full-time
- Participant in remote support rotation; providing support to users in offices or while travelling domestically and internationally via remote assistance tools.
- Provide support for audio-visual systems, regular inspection of meeting rooms to ensure lighting, AV equipment, and other amenities work properly.
- CompTia A+ or related certifications are a plus.
- Experience with Intune, Azure, and AutopilotAbility to perform diagnostics, identify problems and provide resolutions.
- Knowledge/experience supporting Windows 10 & 11 workstations, Mac OS, Active Directory, Microsoft Office 2016 + and Microsoft TeamsOn-call support rotation.
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