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Senior Product Manager, Salesforce Success Plans
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$150,300 - $225,500 a year
Full-time
- We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
- The Customer Success Group’s (CSG) offer product management team is responsible for Salesforce’s Success Plan offer portfolio with which we enable our customers to realize value from their investments in Salesforce products.
- The team is the voice of the customer and market to the rest of the CSG organization and we work across all functions (including Sales, Delivery, Marketing, Operations) within CSG as well as the Salesforce product organizations to continuously enhance the Success Plans offer portfolio.
- Customers use our highly scalable and integrated cloud platform to more quickly launch and manage multiple commerce stores, initiate marketing campaigns and drive commerce traffic on a global scale.
- Own requirements gathering process, working closely with customers, Sales, Product Management and Customer Success teams to understand needs and pain points.
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