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Senior Principal Communications Digital Transformation Lead - ServiceNow
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- Infosys Consulting s Communications, Media, and Technology Practice is seeking a Senior Principal Level Management Consultant to lead the design and implementation of transformation solutions leveraging ServiceNow in one or more domain areas for Communications Providers, including customer care operations, network operations, service delivery and service/network inventory.
- Candidate must be an experienced Digital Transformation leader, with Digital Strategy enablement (Sales and Service/Support experience in B2C/B2B Telco environment), specifically with experience in the solution design, architecture, and implementation of ServiceNow based solutions.
- The successful candidate will have Agile transformation experience at multiple levels and strong program management skills who can champion Digital enablement and Agile adoption.
- Candidates must be comfortable working at all levels (team, stakeholder and organizational leadership) to help the organization use Digital strategy and Agile methodologies as a strategic asset to foster business values.
- Lead Digital Transformation engagements spanning Large, Complex, programs with onsite / offsite / offshore model involving remote teams across multiple geographies
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