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Senior Principal - Communications Digital Transformation Lead - ServiceNow
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Full-time
- Infosys Consulting’s Communications, Media, and Technology Practice is seeking a Senior Principal Level Management Consultant to lead the design and implementation of transformation solutions leveraging ServiceNow™ in one or more domain areas for Communications Providers, including customer care operations, network operations, service delivery and service/network inventory.
- Candidate must be an experienced Digital Transformation leader, with Digital Strategy enablement (Sales and Service/Support experience in B2C/B2B Telco environment), specifically with experience in the solution design, architecture, and implementation of ServiceNow™ based solutions.
- The successful candidate will have Agile transformation experience at multiple levels and strong program management skills who can champion Digital enablement and Agile adoption.
- Candidates must be comfortable working at all levels (team, stakeholder and organizational leadership) to help the organization use Digital strategy and Agile methodologies as a strategic asset to foster business values.
- Lead Digital Transformation engagements spanning Large, Complex, programs with onsite / offsite / offshore model involving remote teams across multiple geographies
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