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Senior Medical Director
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- ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population.
- The SMD is an earned title where the Center Medical Director completes all necessary primary care physician (PCP) and medical director training, plus demonstrates 1) success in developing providers to deliver high quality, cost-effective care; 2) effective dyad partnership with the Center Director/Center Executive director; and 3) ability to drive center performance.
- This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach PCP Partnership status: panel size target of 400-450 patients for each full time provider, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures.
- Appropriate management of hospital sick days for center as follows: reviews inpatient census daily, delivers feedback to PCPs and ensures PCPs are keeping in contact with hospitalized patients and hospitalists; facilitates review of inpatients and other high priority patients during SH, accountable for discharged patients being seen and coaches PCP on appropriate flagging of high priority patients.
- For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, the SMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources (e.g., telehealth) that may be available depending on the region.
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