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Senior Manager II, Software Engineering
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- Leads the work of cross-functional groups of ten to twenty engineers, including offshore associates, for assigned Engineering projects by providing pertinent documents, direction, and examples; identifying short- and long-term solutions and timeline; reviewing and approving proposed solutions; implementing new architectural patterns; and performing design and code reviews of changes.
- Directs root cause analysis of critical business and production issues by reviewing and analyzing information (for example, issue, impact, criticality, possible root cause); directing actions as designated in the plan; interpreting the results to determine further action; directing root cause analysis to prevent future occurrence of issues; and reviewing and approving online documentation.
- Supports business objectives by collaborating with business partners to identify opportunities and drive resolution; partnering with business to define priorities; identifying short- and long-term solutions; and leading cross-functional partnership.
- Leads the discovery phase of large projects to develop high level design by partnering with the Product Management, Web Operations, Project Management, Business and User Experience teams; obtaining cross-function approvals; driving proof-of-concept; and implementing prototypes to validate ideas.
- Supervises 12 [Software Engineer II (9), Staff Software Engineer (1), Software Engineer III (2)].
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