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Senior Managed Services System Engineer
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- Responsible for entering all work as service tickets, time, and expenses in CSPi's Professional Service Automation (PSA) tool, ConnectWise
- Responsible for maintaining and optimizing all critical and standards alerts generated by CSPi's ConnectWise application
- Knowledge of backup applications (Veeam, Barracuda, Commvault, etc.)
- Experience with email and spam filtering services (Mimecast, Barracuda, Proofpoint, etc.)
- In-depth knowledge of Microsoft Exchange Server and SQL Server
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