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Senior Machine Learning Engineer, Support Products
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- The Community You Will Join:The Airbnb Community Support (CS) team is a global business unit that provides support to our community of millions of guests and hosts who embark on trips and participate in experiences around the world every year.
- The team develops and enhances task-specific Large-Language-Models (e.g. Text Summarization models, Multi-turn Dialogue Language models) and foundational machine learning models (e.g. Named-Entity Recognition, Sentiment modeling) for a wide range of applications in Airbnb.
- The Difference You Will Make:As a senior machine learning engineer, your expertise will be pivotal in developing Conversational AI solutions and other cutting-edge Machine learning techniques to define and shape the future of the Airbnb Community Support experience.
- Collaborate with machine learning infrastructure engineering teams to evolve how we build reusable and scalable AI solutions for Airbnb products.
- Work with large scale structured and unstructured data, build and continuously improve cutting edge machine learning models for Airbnb product, business and operational use cases.
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