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Senior IT Support Analyst
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- The Sr. IT Support Analyst will play a critical role in ensuring Tegus’ IT Service Desk runs smoothly.
- You will be responsible for building and maintaining macOS and Windows desktop environments; managing centralized user authentication and single sign-on technologies; and setting up and maintaining audio/visual equipment for both conference rooms and large-scale company all-hands meetings.
- You will also handle IT Service Desk tickets and support requests while managing existing services such as SSO, G Suite, Zoom, Trello, Slack, MS Office 365, MDM, and Endpoint protection.
- Partner with the IT Service Desk Manager to build a seamless and efficient IT Service Desk experience for Tegus end-users.
- Workspace, Zoom, Trello, Slack, MS Office 365, Kandji MDM, Microsoft Intune, etc.
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