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Senior Guest Advisor (Store)
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Part-time
- As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide.
- Whether you're a hardcore gamer or just starting out, we've got something for everyone.
- The Senior Guest Advisor provides outstanding guest service experiences using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life. Working under general supervision, this position ensures products are easy to see and buy, shares product and gaming knowledge with guests, provides a clean, organized environment in which to shop, and creates guest loyalty and repeat business.
- Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously, assist guests with meeting their video gaming needs, inform guests of special promotions, trade-in program, recommend additional items as appropriate, and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store, to assist them
- Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system
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