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Senior Customer Success Manager - Casino Gaming
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Full-time
- As a valued member of the Customer Success team, the Customer Success Manager, Casino Gaming manages client accounts in the casino gaming industry.
- Reporting to the Director of Customer Success, the position will provide account management to their selected group of hotels and casinos to include business reviews, best practices, onboarding guidance, product expansion and adoption.
- In addition, this position shall act as an escalation point for any customer issues or disputes.
- Update customer success-related information and customer data in Salesforce or other CS platforms.
- Review and communicate performance using Business Intelligence Reporting options.
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