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Security Operations Center (SOC) Operator
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- Under the direction of the Manager of Corporate Security, the Security Operations Center (SOC) Operator is responsible for protecting company assets by monitoring cameras and alarms, dispatching associated calls via telephone, operating access control technology, and providing general assistance to both team members and guests.
- Responds to life safety incidents (fires, injuries, accidents, robberies, intrusion alarms, bomb, and other threats) and dispatches police, fire, and EMS personnel as required via telephone and/or mass communication systems.
- Manage and handle situations of a sensitive nature and maintain company's confidentiality and information security practices (personnel issues, investigations, public relations incidents, emergency personnel contact information, etc
- SOC experience with knowledge of CCTV, Access Control, and Social Media Monitoring tools preferred.
- Understanding and troubleshooting capabilities for CCTV, Physical Access Control, and various platforms utilized by the organization.
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