Bonhams

Bonhams is a global auction house with an 18th century heritage poised for transformative change.. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewelry, and entertainment memorabilia.. Bonhams has more jewelry auctions in the US than any other auction house and has broken several world records, creating new global price points.. We work closely with other Bonhams departments, from Designer Handbags and Watches to Contemporary Art, to cross-market items to established clients and new collectors.. Sponsored socials: annual staff art exhibition, annual summer and holiday parties, monthly birthday treats, weekly breakfast

coordinator

About Bonhams Bonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewelry, and entertainment memorabilia. Our employees are passionate about their work, and we pride ourselves on a bespoke approach that aims to make every client feel important. It is an exciting time for our business and our global leadership team of art world professionals are now ready to for a People focused team to help them develop their talent strategy, strengthen our people brand globally, build organizational capability and drive process improvement. Bonhams is an Equal Opportunity Employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. About the Department Bonhams' Jewelry department is built upon exceptional expertise. Bonhams has more jewelry auctions in the US than any other auction house and has broken several world records, creating new global price points. Our busy and dynamic team of Specialists is made up of qualified gemmologists, jewelry historians and connoisseurs, who are up to date on market trends and regularly collaborate with our global Jewelry teams in Europe, Asia, and Australia. We work closely with other Bonhams departments, from Designer Handbags and Watches to Contemporary Art, to cross-market items to established clients and new collectors. About the Role The Sale Coordinator is an integral role in the expert department, supporting the Specialists in the successful delivery of auctions as well as the day to day running of the department. The Post-Sale Coordinator for the Jewelry department will be responsible for ensuring the smooth running of all aspects of the auction for our buyers following the closing of the online weekly auctions. Key Duties and Responsibilities Support on many day-to-day auction activities to ensure the Department has all it needs to run smoothly and effectively. Tasks will include responding to client inquiries pre- and post-sale, bidding and event management.
Remain the Department's primary contact for a range of external stakeholders ranging from our clients to restorers and suppliers, escalating to your Specialists when required.
Partner with Specialists in preparing valuations, condition reports and photography requests.
Respond to client queries by phone, team email inbox, and in person quickly and accurately.
Manage client's accounts, updating internal systems with client details and ensuring appropriate ID is on file before releasing property for shipping or collection.
Fulfil the requests for in-house packing & shipping of all Jewelry lots in a quick and efficient manner to provide buyers with tracking information.
Liaise with Client Services, Operations and Shipping to support clients with after sale enquiries, including the resolution of payments and arranging shipping quotes for both purchased and unsold lots.
Oversee the collection of sold lots from our Los Angeles office ensuring that the necessary release paperwork is completed.
Be flexible with your schedule, as this role may require support during special events and sale previews.
In addition to the tasks and responsibilities listed, other duties may be assigned by manager. Qualifications Bachelor's degree with 1-2 year's relevant work experience
Comfortable working in a fast-paced environment with multiple deadlines
Great attention to detail and consistent, proactive, internal and external communication
Excellent demonstration of first-class customer service skills and experience dealing with a diverse range of people
A positive team player who is able to maintain knowledge of departments, colleagues, names and titles of senior management and executive officers, as well as branch locations
Possess a genuine interest and thorough knowledge of art history and art market
Proficiency in Microsoft and Outlook and database software
Must be flexible to cover a fluid and growing sales schedule, inclusive of evenings and weekend
Additional Desired Qualities Strong time management and organizational ability
Excellent communication in all modes with both internal and external stakeholders
Ability to manage workflow and priorities in a fast-moving environment
A flexible approach and a willingness to support Departments and teams outside of your core responsibilities
1-2 years in an administrative position (not necessarily from an auction background)
What We Offer In addition to an active and progressive work environment, Bonhams offers a competitive benefits package to encourage work/life balance, including: Shortened work week: Standard workday is 7.5 hours and work week is 37.5 hours
Excellent medical, dental and vision insurance - HMO, EPO, PPO with FSA and HSA
20 days paid time off (PTO)
12 paid holidays and holiday break from Christmas to New Years Day
16 weeks fully paid parental leave and flexible work arrangements
401(k) retirement plan with company contribution
Life insurance with AD & D
Short- and long-term disability
Paid cellphone and data service
Tuition reimbursement
Commuter benefits (transit and parking)
Employee assistance program (EAP)
Professional development: free online training and expansive content library
Onboarding buddy: 90 day mentor to welcome and orient new joiners
Employee resource groups: social club, diversity committee, mentorship program
Sponsored socials: annual staff art exhibition, annual summer and holiday parties, monthly birthday treats, weekly breakfast Applicants who best match the position needs will be contacted. Bonhams participates in E-Verify.

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