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Route Service Representative
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- Job DescriptionJob DescriptionDescription:Job Summary:The Route Service Representative (RSR) is responsible for ensuring timely and accurate delivery of medicallinen and clothing and customer service to our customers; addressing account issues, concerns and complaintsas presented by the customer during on-site visits and ensuring customer satisfaction thru an efficient andprofessional processing of paperwork and account data/information manner.
- The RSR will use sales skills toidentify opportunities to provide additional products and service offerings to each customer.
- The Route Service Representative is primarily responsible for touching base with eachcustomer on every visit, professionally following up on all customer service issues, and growing businessrelationships by way of existing and new account sales.
- Essential Functions:You will be responsible for managing your own group of accounts in the outpatient healthcare market, providingfull-scale customer service
- This role often serves as a stepping-stone leading to promotional service or sales opportunities, because itoffers a wide-lens view of company operations.
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