Summit Health

Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliated practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care.. Through Village Medical, Village Medical at Home, Summit Health, CityMD, Starling Physicians, Westmed, and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care.. We’re reimagining health care with a primary care-led, value-based care model.. Oversees office billing procedures, including but not limited to, patient registration, encounter processing and reconciliation, and charge entry.. Ability to organize workload to meet both short and long term goals and objectives; proactively monitors key performance indicators and makes real-time adjustments to ensure that projects stay on track; keeps abreast of latest trends in the industry and proactively works to implement ‘best practice’ ideas at WESTMED; takes the initiative to recommend solutions, process improvement initiatives, and pragmatic “business shifting” ideas on enhancing the performance of the function or department.

clinical manager

Career opportunities at VillageMD and our operating companies We’re a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care. And now we’re proud to say we’re part of the VillageMD family. VillageMD, through its operating companies, provides high-quality, accessible health care services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional practice settings, in patients’ homes and online appointments. Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliated practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care. Through Village Medical, Village Medical at Home, Summit Health, CityMD, Starling Physicians, Westmed, and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care. Its dedicated workforce of more than 20,000 operates from 770 practice locations and 26 markets. Why become a Villager? When you work at VillageMD, or a VillageMD operating company, you are part of a compassionate community of people who work hard every day to make health care better for all. What makes us different is our village of supportive and inspiring peers who want a meaningful career with impact. The work we do is changing the lives of our patients, our communities, and each other. Together, we are creating better outcomes for all. We’re reimagining health care with a primary care-led, value-based care model. Here, you will be part of a team delivering the care we want to see in the world. It is what drives us to knock down old barriers in health care because every patient, every person and every community deserves better care. Here, you will be at the center of our mission. Your voice will be heard, and you will feel empowered to do what’s best and right for our patients, communities, and each other. To learn more about VillageMD visit our corporate site VillageMD.com. Job Description Position Summary: The RN Clinical Manager is responsible for administering, directing, planning and coordinating clinical, ACO and Medical Home activities in assigned departments. Supervises the clinical staff including Registered Nurses, Licensed Practical Nurses and Medical Assistants. Works collaboratively with the physicians to ensure high quality, cost effective and accessible patient care services. Job Responsibilities <ul><li>Oversees the management of daily operations of the Departments. </li><li>Manages personnel and /or activities of the assigned medical office(s)/departments including, but not limited to, interviewing, hiring, training, counseling, evaluation, disciplining and terminating in conformance with organizational policies and procedures. </li><li>Works with the physicians in patient care quality improvement, ACO and Medical Home initiatives including gaps in care, Medicare STAR ratings and risk adjusted reimbursement, RAF. </li><li>Manages the Distribution of Sample Medications, tracking, documentation and auditing. </li><li>Develops and administers office policies and procedures in a consistent and timely manner and in accordance with accreditation standards as applicable (Quad A). </li><li>Develops clinical guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary. </li><li>Evaluates the clinical competence of the clinical staff. </li><li>Functions in pre- or post-op care or during procedures as necessary based on staffing and department needs. </li><li>Mentors staff to stimulate professional development and professional growth. </li><li>Identifies, analyzes and resolves work related problems and issues. </li><li>Coordinates the development and review of operating budgets for assigned medical offices / departments. Monitors compliance with established approved budgets, ensuring effective staff and resource utilization. </li><li>Monitors use of medical supplies, keeping supplies current with medical trends. </li><li>Manages relationships with outside vendors to ensure contract compliance and effective levels of support. </li><li>Oversees office billing procedures, including but not limited to, patient registration, encounter processing and reconciliation, and charge entry. Works collaboratively with the Billing Department managers and staff to ensure timely and accurate bill processing and payment. </li><li>Maintains the Medical Office facility. Oversees and recommends improvements including renovations, expansion and purchase of equipment. </li><li>Works collaboratively and actively communicates with other Departments and administrative personnel to ensure maximum organizational efficiency and productivity. </li><li>Responds to patient concerns. Promotes quality patient care and service. </li><li>Ensures patients' follow-up phone calls are made in a timely manner. </li><li>Collects data, prepares reports, analyzes statistics and budget reports, and answers correspondence as needed. </li><li>Serves on organizational committees and attends management meetings as requested. </li><li>Participates in professional development activities. </li><li>Adheres to all WMG Compliance Program Policies and Procedures including all regulatory financial and OSHA requirements. Participates in and contributes to help achieve a total compliance program. </li><li>Manages assigned projects as directed. Performs other duties as requested. </li></ul>Job Requirements <ul><li>Education/Certifications/Licenses: BSN required; MSN or Masters in Management or Healthcare preferred. </li><li>Critical Care and/or Surgical background preferred</li><li>3 years or more managerial experience preferred</li><li>BLS & ACLS certification</li><li>Performance Standards for Specialty Knowledge, Skills & Abilities: Strong computer skills, previous EMR experience preferred. Proficient in Excel and Word. Ability to multi-task and strong organizational skills. </li></ul>Manager Competencies Planning and Initiative: Ability to organize workload to meet both short and long term goals and objectives; proactively monitors key performance indicators and makes real-time adjustments to ensure that projects stay on track; keeps abreast of latest trends in the industry and proactively works to implement ‘best practice’ ideas at WESTMED; takes the initiative to recommend solutions, process improvement initiatives, and pragmatic “business shifting” ideas on enhancing the performance of the function or department. Champions automation & process improvement vs. inefficient manual processes; focuses on redundancies and cross training to ensure a proper back-up structure is in place. Understands and recognizes the importance of setting goals. Hiring & Assimilating High quality recommendations made regarding hiring of top talent; Works with Human Resources effectively to increase talent pipeline and identify both traditional and non-traditional areas of potential recruitment; assures new hires receive necessary orientation and comprehensive training to fully perform to required expectations. Properly introduces new hires to the organization, its culture, and colleagues. Talent Development, Performance Management, & Retention Provides appropriate and constant positive and constructive feedback; provides coaching and identifies development opportunities during the normal course of business and clinical operations. Identifies and cultivates ‘Top Talent’. Regularly meets with team and individuals to appropriately share company information, provide career guidance, and take the “pulse” of the team and department. Prudently addresses employees who are performing at a level that is less than full performance and applies the correct measure of progressive discipline, in conjunction with Human Resources; documents performance issues as required Pay Range $117,300 to $140,000 The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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