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Retail Sales & Service Advisor
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- This position is responsible for performing an extended level of support duties to the Retail Operations Division while providing assistance and direction for required training, coaching and the development of new and existing Retail Banking employees during their Probationary period or as needed in line with the Branch Operations Manual and overall strategic plan.
- Work closely with the Retail Training director developing and updating all activities related to training plans and procedures.
- Act as back up to the Retail Training Director by conducting all training in his absence.
- Assist Retail branch operations along with RSM's in resolving operational problems to include the adoption of uniform operating procedures, over and short procedures and other procedures as assigned.
- On an annual basis, assist the Retail Training Director in conducting training needs assessments and make recommendations to the department regarding the need for identified training initiatives.
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