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Retail, Client Relationship Manager - Des Moines, Iowa
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Full-time
- Overview Client Relationship Managers (CRM) are key contributors to commercial side of Cognizant IT and Consulting Business.
- The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met.
- They work towards establishing a positive client experience through delivery excellence.
- CRM role-specific measures are renewal win rates, revenue and margin.
- Required Qualifications·Minimum 15 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
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