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Resource Management Office Business Partner
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- In the Resource Management Business Partner role, you will act as a trusted advisor, partnering with our technical staff, team leads, engagement owners, department managers, and leadership to understand firm and pending demands; as well as staff capabilities, interests, and availability to recommend assignments of correctly skilled staff to support our customers.
- You will help to ensure assignment and forecasting accuracy, feed Professional Services Automation System (PSA) enhancement requests, suggest and implement process efficiencies, and assist in capacity and skill gap or demand planning.
- Champion the resource management function and workflows within Esri Professional Services
- Support and drive resource staffing and Interlock status meetings for supported departments; preparing and distributing materials as needed, and capturing all follow up actions and notes
- Recommended Qualifications Familiarity with Professional Service Automation systems (PSA) preferred, Kimble PSA experience a plus
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