Masonicare Corp

This is a sales associate role for Masonicare at Mystic - residential community in Mystic, CT with independent living, assisted living, and memory care.. Conducts in depth discovery (financial, medical and decision maker) to guide leads to the correct level of care and expedite the selling process.. Outside sales calls to area professionals (skilled nursing, home care, attorneys, etc.). to help build referrals primarily for Assisted Living and Memory Care.. Key Competencies: Proficient reading, writing, grammar, public speaking skills; strong interpersonal skills and ability to develop new relationships; ability to communicate clearly and effectively; good organizational skills with attention to detail and confidentiality.

residential sales

**Residential Sales Coordinator**
Job Location: Mystic, Connecticut This is a sales associate role for Masonicare at Mystic - residential community in Mystic, CT with independent living, assisted living, and memory care.
The Residential Sales Coordinator helps qualify, close and assist with move-ins for Masonicare at Mystic. Responsible for helping to meet sales and occupancy goals from initial inquiry and discovery through coordination of the move-in process. Participates in community-specific marketing and census development. Tracks leads through use of Enquire and maintains marketing materials.
Reports to: Executive Director, Masonicare at Mystic
Supervises: None
Contacts: Visitors, residents, staff, referral sources, community leaders and neighbors
**Essential Duties and Responsibilities:**
- **Represent Masonicare professionally and graciously.** Become well-informed about the Masonicare mission, continuum and culture. Set a tone of competence, caring and hospitality whether on the phone or in person.
- **Meet sales and sales activity objectives for Masonicare.**
* Average 5-10 completed telephone call-backs or other follow up per day as assigned by the ED to assist with initial discovery.
* Build the wait list for future residency.
* Conducts in depth discovery (financial, medical and decision maker) to guide leads to the correct level of care and expedite the selling process.
* Acquire in-depth knowledge of standard and optional services, prices, residency agreements and administrative guidelines under which Masonicare operates.
* Gives tours and handles scheduling of appointments for both self and ED as appropriate based on initial discovery.
* Networking with other healthcare providers such as rehab facilities, local hospitals, doctors offices, case managers, senior centers and other providers.
* Anticipate additional, non-routine work hours in order to accommodate prospects schedules and sales objectives.
* Outside sales calls to area professionals (skilled nursing, home care, attorneys, etc.) to help build referrals primarily for Assisted Living and Memory Care.
3. **Collaborate on marketing support.**
* Enhance understanding of the organization through outreach, networking and public speaking opportunities.
* Maintain up-to-date information on competing communities and participate in yearly competitive analysis.
4. **Track all contacts / inquiries in CRM system including updates, follow-ups/status through move-in.**
* Ensure receipt of all required financial, insurance, and medical documentation required for residency approval
* Prepare weekly marketing activity reports relative to sales goals on leads and level of interest (i.e., warm/hot lead, depositor, follow-ups)
5. **Participate in daily department sales activities and workflow.**
* Assist in planning and participate in open houses luncheons, expositions and public relations/marketing events both on and off site.
* Maintain all records in a confidential manner for the transition to the administration upon closing and occupancy by the resident.
* Participate in marketing and sales meetings with marketing team to review census, availability, and marketing efforts; contribute to strategy development accordingly.
* Leads the move-in process for new residents, assuring accommodation readiness and other details for a smooth transition
**6. Coordinates move-ins and welcoming of new residents.**
**7.** **Performs other duties as needed.**
**Minimum Qualifications:**
Education: Bachelors degree
Experience: Minimum two years hospitality or sales experience; experience in retirement living sales, assisted living or healthcare setting a plus
Certificates, Licenses, Registrations: Current motor vehicle license
Key Competencies: Proficient reading, writing, grammar, public speaking skills; strong interpersonal skills and ability to develop new relationships; ability to communicate clearly and effectively; good organizational skills with attention to detail and confidentiality.
Engages with residents, staff and prospective residents in a patient, courteous and caring manner.
Job ID: 2646 **Job Matching**
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