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Residential Loan Servicing Manager
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- Responsible for the development, quality, and overall management of Loan Servicing for Residential and Consumer Lending.
- Oversee the management of the Residential and Consumer loan servicing areas of the Bank including investor reporting, loan boarding, funding, escrow processing, HMDA reporting and other general servicing functions; continuously analyzing systems and programs to provide opportunities and advancements in providing quality service.
- Oversee the preparation of numerous reports to internal departments and external regulatory agencies, specifically Board of Directors, HMDA, CRA, HUD, FDIC, Investors and Bank Commission, to ensure accuracy, integrity and timeliness of reports.
- Coordinate and recommend training accordingly for staff in partnership with the Compliance and Learning & Development as required.
- Associate degree preferred, or 10+ years residential and/or consumer loan servicing.
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