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Resettlement & Integration Coordinator - Compliance
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Full-time
- The Resettlement & Integration Coordinator oversees all aspects of the case management team including supervising and supporting members of the team, developing and maintaining relationships with human service agencies and other essential community partners, providing case management services to refugee clients, monitoring client outcomes and ensuring the quality, timeliness and documentation of those services and completion of required reports.
- Serve as primary contact for local landlords: assist with securing housing for incoming clients and addressing landlord and/or client concerns as they arise.
- Oversight of Case Management team in providing coaching and empowering refugees to work toward self-sufficiency and to integrate into the community; oversee that cases are adhering to timeframe requirements of the refugee program’s contracts.
- Provide back up for Case Management team as needed including, but not limited to direct casework such as apartment set-ups, providing transportation and interpretation, helping clients access benefits, program and services, and picking up clients at the airport, etc.
- Ensure that refugee clients are treated with respect, dignity and respect for privacy at all times.
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