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Reservations Agent
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$20 an hour
- You will represent Villatel as both a guide and a salesperson, offering your expertise to help solve guests' problems.
- We will not ask for your personal information, such as social security number or date of birth, before or during the interview process.
- Answers inbound telephone calls from websites, chats, emails, and channel partners such as Airbnb, Vrbo, Booking.com, and many others
- Services existing bookings including making changes to reservations, accepting and recording payments, and assisting travel partners with arranging guest preferences.
- Work with external/internal team members (front desk, operations, maintenance, housekeeping) to satisfy guest needs
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