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Repair Technician
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- As a Senior Retail Service Maintenance Technician, you will be responsible for providing break/fix support on IT hardware in retail locations.
- Respond, troubleshoot and implement permanent resolutions to customer hardware (desktop, laptop, printing, mobile computing, POS hardware and audio-visual) problems in a timely manner.
- Provide documentation and guidance to ensure that customers have knowledge of network, personal computers, POS Hardware and audio-visual hardware operations.
- Provide configuration and provisioning support when required.
- Ensure all policies and standards on IT hardware in retail locations are enforced and practiced.
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