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Repair Services Associate I
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- Works on all printer repairs - including mobile/handheld printers, to large size printers.
- Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.
- Services customer product, including reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections.
- Records work performed in the form of symptom codes and parts replacement reasons.
- Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes.
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